---
title: "Customer Admin Help Center"
locale: en
slug: admin-help-index
audience: admin
summary: "Operational playbooks for event owners: onboarding, event setup, live control, and post-event delivery."
version_introduced: 2025.4
status: draft
translation_state: aligned
last_reviewed_at: 2025-02-22
owner: cx-team@fotospiel.app
related: []
---

This portal collects everything event admins need to configure customer accounts, run events smoothly, and resolve issues quickly. Articles are grouped by lifecycle:

| Phase | Key Questions | Article Slug |
| --- | --- | --- |
| Account Setup | How do I invite staff and configure branding? | `tenant-dashboard-overview` |
| Event Preparation | What checklists should I complete before doors open? | `event-prep-checklist` |
| Live Operations | How do I monitor uploads, moderate content, and trigger announcements? | `live-ops-control` |
| Live Show | How do I set up and run the Live Show player? | `live-show-setup` |
| Wrap-up & Compliance | How are exports, archives, and privacy handled? | `post-event-wrapup` |
| Troubleshooting | How to handle upload issues, device loss, billing, etc. | `admin-issue-resolution` |

Use the navigation sidebar inside the admin app for faster access, or open `/help/admin` in a desktop browser for the full layout with breadcrumbs and related links.
