die widerrufsbelehrung mit den neuen Wegen zum Widerruf aktualisiert
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@@ -25,6 +25,20 @@ To exercise your right of withdrawal, you must inform us
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of your decision to withdraw from this contract by means of a **clear statement** (e.g. a letter sent by post or email). You may use the **model withdrawal form** set out in section 6, but this is not mandatory.
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### Online withdrawal (two steps)
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For certain **event packages**, we also offer the option to complete the withdrawal **online** via the Fotospiel app. The process has **two steps** to prevent accidental withdrawals and to document the withdrawal in a legally robust way:
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1. **Start:** You click the withdrawal button (withdrawal policy → withdrawal).
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2. **Confirmation:** On the confirmation page, you **formally** declare the withdrawal. Only then is the withdrawal considered completed.
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After confirmation, you will receive an **email confirmation** including **date and time**.
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Online withdrawal is only available if
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- **no event** has been created using the affected package, and
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- the purchase is **less than 14 days** old.
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To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal **before the withdrawal period has expired**.
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---
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@@ -94,4 +108,3 @@ For recurring services (e.g. annual reseller/agency packages or subscriptions fo
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> Signature of consumer(s) (only if this form is notified on paper)
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>
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> (*) Delete as appropriate.
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