From b3ea522e31a73f404113a97164f52f14b59f08c7 Mon Sep 17 00:00:00 2001 From: Codex Agent Date: Fri, 23 Jan 2026 09:42:10 +0100 Subject: [PATCH] Remove ops-only help articles --- docs/help/de/admin/admin-issue-resolution.md | 42 ------------------- docs/help/de/admin/event-prep-checklist.md | 5 +-- docs/help/de/admin/index.md | 7 ++-- docs/help/de/admin/live-ops-control.md | 42 ------------------- docs/help/de/admin/live-show-setup.md | 7 ++-- .../de/admin/tenant-dashboard-overview.md | 4 +- docs/help/en/admin/admin-issue-resolution.md | 42 ------------------- docs/help/en/admin/event-prep-checklist.md | 5 +-- docs/help/en/admin/index.md | 7 ++-- docs/help/en/admin/live-ops-control.md | 42 ------------------- docs/help/en/admin/live-show-setup.md | 7 ++-- .../en/admin/tenant-dashboard-overview.md | 4 +- 12 files changed, 20 insertions(+), 194 deletions(-) delete mode 100644 docs/help/de/admin/admin-issue-resolution.md delete mode 100644 docs/help/de/admin/live-ops-control.md delete mode 100644 docs/help/en/admin/admin-issue-resolution.md delete mode 100644 docs/help/en/admin/live-ops-control.md diff --git a/docs/help/de/admin/admin-issue-resolution.md b/docs/help/de/admin/admin-issue-resolution.md deleted file mode 100644 index c95ae97..0000000 --- a/docs/help/de/admin/admin-issue-resolution.md +++ /dev/null @@ -1,42 +0,0 @@ ---- -title: "Troubleshooting & FAQ" -locale: de -slug: admin-issue-resolution -audience: admin -summary: "Kurze Antworten auf die häufigsten Admin-Probleme." -version_introduced: 2025.4 -requires_app_version: "^3.2.0" -status: draft -translation_state: aligned -last_reviewed_at: 2026-01-23 -owner: reliability@fotospiel.app -related: - - slug: live-ops-control - - slug: event-prep-checklist ---- - -## FAQ -**Fotos erscheinen nicht. Was tun?** -- Prüfe, ob das Event **veröffentlicht** ist. -- Stelle sicher, dass der richtige Join-Link oder QR genutzt wurde. -- Wenn Moderation aktiv ist, Uploads in Live Ops freigeben. - -**Gäste können nicht beitreten.** -- Event-Status muss **veröffentlicht** sein. -- QR oder Join-Link erneut teilen. -- Gast-App neu laden oder neu starten lassen. - -**Uploads hängen in der Warteschlange.** -- In Live Ops freigeben oder ausblenden, um die Queue zu leeren. -- Bei großem Rückstau strengere Moderation und weniger Effekte nutzen. - -**Live Show bleibt leer.** -- Live Show aktivieren und sicherstellen, dass der korrekte Link offen ist. -- Prüfen, ob Fotos in der Live-Show-Queue warten. - -**Moderation wirkt zu streng oder zu locker.** -- Sichtbarkeitsregeln in den Event-Einstellungen anpassen. -- Vertrauenswürdige Geräte als Ausnahme definieren. - -### Weitere Hilfe -Kontaktiere reliability@fotospiel.app mit Eventname, Zeitpunkt und Screenshots. diff --git a/docs/help/de/admin/event-prep-checklist.md b/docs/help/de/admin/event-prep-checklist.md index 34d3321..6bafea0 100644 --- a/docs/help/de/admin/event-prep-checklist.md +++ b/docs/help/de/admin/event-prep-checklist.md @@ -12,7 +12,6 @@ last_reviewed_at: 2026-01-23 owner: ops@fotospiel.app related: - slug: tenant-dashboard-overview - - slug: live-ops-control - slug: live-show-setup --- @@ -30,7 +29,7 @@ related: ## Letzte 2 Stunden - [ ] **QR aushängen** an Eingängen und Fotobooth-Punkten. -- [ ] **Live Ops öffnen** auf einem Team-Gerät für Moderation. +- [ ] **Moderationsansicht öffnen** auf einem Team-Gerät bei hohem Upload-Volumen. - [ ] **Team briefen** für sensible Inhalte oder Support-Anfragen. ### Tipps @@ -38,4 +37,4 @@ related: - Mit einem Testgast den Ablauf einmal komplett durchspielen. ### Weitere Hilfe -`live-ops-control` für Moderation oder `live-show-setup` für die Leinwand. +`live-show-setup` für die Leinwand oder `tenant-dashboard-overview` für Status-Checks. diff --git a/docs/help/de/admin/index.md b/docs/help/de/admin/index.md index 46babc1..295e376 100644 --- a/docs/help/de/admin/index.md +++ b/docs/help/de/admin/index.md @@ -3,7 +3,7 @@ title: "Help Center für Event-Admins" locale: de slug: admin-help-index audience: admin -summary: "Guides für Setup, Live-Betrieb und Troubleshooting in der Event-Admin-App." +summary: "Guides für Vorbereitung, Live Show und Abschluss im Event-Admin." version_introduced: 2025.4 status: draft translation_state: aligned @@ -12,14 +12,13 @@ owner: cx-team@fotospiel.app related: [] --- -Dieses Portal sammelt alles, was Event-Admins für Vorbereitung, Live-Betrieb und schnelle Lösungen brauchen. +Dieses Portal sammelt alles, was Event-Admins für Vorbereitung, Kern-Workflows und Abschluss brauchen. | Bereich | Kernfrage | Artikel-Slug | | --- | --- | --- | | Dashboard | Wo sehe ich Status, KPIs und Schnellaktionen? | `tenant-dashboard-overview` | | Event-Vorbereitung | Was muss vor dem Start erledigt sein? | `event-prep-checklist` | -| Live Ops | Wie moderiere ich Uploads und Queues? | `live-ops-control` | | Live Show | Wie richte ich den Live-Show-Player ein? | `live-show-setup` | -| FAQ & Troubleshooting | Welche Probleme treten häufig auf? | `admin-issue-resolution` | +| Abschluss & Exporte | Was erledige ich nach dem Event? | `post-event-wrapup` | Nutze das Help Center in der App für mobilfreundliches Lesen oder öffne `/help/admin` am Desktop. diff --git a/docs/help/de/admin/live-ops-control.md b/docs/help/de/admin/live-ops-control.md deleted file mode 100644 index 2d4820b..0000000 --- a/docs/help/de/admin/live-ops-control.md +++ /dev/null @@ -1,42 +0,0 @@ ---- -title: "Live Ops: Kontrolle & Moderation" -locale: de -slug: live-ops-control -audience: admin -summary: "Uploads moderieren, Warteschlangen steuern und den Event stabil halten." -version_introduced: 2025.4 -requires_app_version: "^3.2.0" -status: draft -translation_state: aligned -last_reviewed_at: 2026-01-23 -owner: ops@fotospiel.app -related: - - slug: event-prep-checklist - - slug: admin-issue-resolution - - slug: live-show-setup ---- - -## Wofür diese Seite da ist -Live Ops ist die Schaltzentrale während des Events. Hier moderierst du Uploads, verwaltest die Live-Show-Warteschlange und hältst die Qualität hoch. - -## Moderation-Tab -- **Freigeben** veröffentlicht ein Foto für Gäste. -- **Ausblenden** entfernt es sofort aus der Galerie. -- **Highlight** markiert es als Featured-Inhalt. -- **Filter** fokussieren auf offene oder markierte Inhalte. - -## Live-Show-Tab -- **Queue** zeigt, was als Nächstes auf die Leinwand kommt. -- **Freigeben + Live** veröffentlicht in Galerie und Live Show. -- **Von Live entfernen** nimmt es von der Anzeige, ohne es zu löschen. - -## Automatisierung -- Auto-Freigaben nur nutzen, wenn schneller Durchsatz erwartet wird. -- Vertrauenswürdige Geräte überspringen die Prüfung, markierte bleiben in der Warteschlange. - -### Tipps -- Live Ops während des Events auf einem Team-Gerät geöffnet lassen. -- Bei hohen Queues: strengere Moderation oder weniger Effekte. - -### Weitere Hilfe -`admin-issue-resolution` für Troubleshooting oder `live-show-setup` für die Player-Einstellungen. diff --git a/docs/help/de/admin/live-show-setup.md b/docs/help/de/admin/live-show-setup.md index 591294c..3610101 100644 --- a/docs/help/de/admin/live-show-setup.md +++ b/docs/help/de/admin/live-show-setup.md @@ -11,8 +11,7 @@ translation_state: aligned last_reviewed_at: 2026-01-23 owner: ops@fotospiel.app related: - - slug: live-ops-control - - slug: admin-issue-resolution + - slug: event-prep-checklist --- ## Wann ist das relevant? @@ -33,7 +32,7 @@ related: - Der Player ist nur lesend und braucht keinen Login. ## Während des Events -- Fotos in Live Ops freigeben, wenn Moderation aktiv ist. +- Fotos in der Moderationsansicht freigeben, wenn Prüfung aktiv ist. - Bei Rucklern Effekte reduzieren oder auf Single-Layout wechseln. ## Empfohlene Hardware @@ -41,4 +40,4 @@ related: - Projektor mit mindestens 3000 ANSI Lumen (4500+ für große Locations). ### Weitere Hilfe -`live-ops-control` für den Moderationsfluss oder `admin-issue-resolution` für Troubleshooting. +`event-prep-checklist` für die Vorbereitung. diff --git a/docs/help/de/admin/tenant-dashboard-overview.md b/docs/help/de/admin/tenant-dashboard-overview.md index 10a38c3..00863a1 100644 --- a/docs/help/de/admin/tenant-dashboard-overview.md +++ b/docs/help/de/admin/tenant-dashboard-overview.md @@ -12,7 +12,7 @@ last_reviewed_at: 2026-01-23 owner: onboarding@fotospiel.app related: - slug: event-prep-checklist - - slug: live-ops-control + - slug: post-event-wrapup --- ## Wann lesen? @@ -35,4 +35,4 @@ Direkt nach dem Anlegen eines Events oder als schneller Gesundheitscheck vor dem - Wenn Uploads fehlen, prüfe Sichtbarkeit von QR-Code oder Join-Link. ### Weitere Hilfe -Siehe `event-prep-checklist` für den kompletten Ablauf oder `live-ops-control` während des Events. +`event-prep-checklist` für den Ablauf oder `post-event-wrapup` für den Abschluss. diff --git a/docs/help/en/admin/admin-issue-resolution.md b/docs/help/en/admin/admin-issue-resolution.md deleted file mode 100644 index 9ed28ae..0000000 --- a/docs/help/en/admin/admin-issue-resolution.md +++ /dev/null @@ -1,42 +0,0 @@ ---- -title: "Troubleshooting & FAQ" -locale: en -slug: admin-issue-resolution -audience: admin -summary: "Quick answers for the most common admin-side issues." -version_introduced: 2025.4 -requires_app_version: "^3.2.0" -status: draft -translation_state: aligned -last_reviewed_at: 2026-01-23 -owner: reliability@fotospiel.app -related: - - slug: live-ops-control - - slug: event-prep-checklist ---- - -## FAQ -**Photos are not showing up. What now?** -- Check whether the event is **Published**. -- Verify the guest used the correct join link or QR. -- If moderation is enabled, approve the upload in Live Ops. - -**Guests cannot join the event.** -- Confirm the event status is **Published**. -- Re-share the QR or join link from the dashboard. -- Ask the guest to refresh or reopen the app. - -**Uploads are stuck in the queue.** -- Use Live Ops to approve or hide items and clear backlog. -- If the queue keeps growing, tighten moderation and reduce Live Show effects. - -**Live Show is empty.** -- Ensure Live Show is enabled and the correct show link is open. -- Check if photos are waiting in the Live Show queue. - -**Moderation feels too strict or too loose.** -- Adjust upload visibility rules in Event Settings. -- Use trusted uploader rules if staff devices should skip review. - -### Need more help? -Escalate to reliability@fotospiel.app with event name, timestamp, and screenshots. diff --git a/docs/help/en/admin/event-prep-checklist.md b/docs/help/en/admin/event-prep-checklist.md index 5aee0ef..70cff29 100644 --- a/docs/help/en/admin/event-prep-checklist.md +++ b/docs/help/en/admin/event-prep-checklist.md @@ -12,7 +12,6 @@ last_reviewed_at: 2026-01-23 owner: ops@fotospiel.app related: - slug: tenant-dashboard-overview - - slug: live-ops-control - slug: live-show-setup --- @@ -30,7 +29,7 @@ related: ## Final 2 hours - [ ] **Share the QR** at entrances and photobooth areas. -- [ ] **Open Live Ops** on a staff device for moderation. +- [ ] **Open the moderation view** on a staff device if you expect high upload volume. - [ ] **Brief staff** on what to do for flagged content or support requests. ### Tips @@ -38,4 +37,4 @@ related: - Use a test guest to verify the full flow end-to-end. ### Need more help? -Open `live-ops-control` for real-time moderation or `live-show-setup` for the display setup. +Open `live-show-setup` for display setup or revisit `tenant-dashboard-overview` for status checks. diff --git a/docs/help/en/admin/index.md b/docs/help/en/admin/index.md index e4a2ff9..03f7832 100644 --- a/docs/help/en/admin/index.md +++ b/docs/help/en/admin/index.md @@ -3,7 +3,7 @@ title: "Event Admin Help Center" locale: en slug: admin-help-index audience: admin -summary: "Guides for setup, live operations, and troubleshooting in the Event Admin app." +summary: "Guides for setup, Live Show, and post-event wrap-up in the Event Admin app." version_introduced: 2025.4 status: draft translation_state: aligned @@ -12,14 +12,13 @@ owner: cx-team@fotospiel.app related: [] --- -This portal collects everything event admins need to configure events, run live operations, and resolve issues quickly. +This portal collects everything event admins need to configure events, run key workflows, and close out events smoothly. | Section | Key Questions | Article Slug | | --- | --- | --- | | Dashboard | Where do I see status, KPIs, and quick actions? | `tenant-dashboard-overview` | | Event Preparation | What do I need before guests arrive? | `event-prep-checklist` | -| Live Operations | How do I moderate uploads and manage queues? | `live-ops-control` | | Live Show | How do I configure the Live Show player? | `live-show-setup` | -| FAQ & Troubleshooting | What are the most common issues? | `admin-issue-resolution` | +| Wrap-up & Exports | What should I do after the event ends? | `post-event-wrapup` | Use the in-app help center for mobile-friendly reading, or open `/help/admin` on desktop for the full layout. diff --git a/docs/help/en/admin/live-ops-control.md b/docs/help/en/admin/live-ops-control.md deleted file mode 100644 index 93d5d3f..0000000 --- a/docs/help/en/admin/live-ops-control.md +++ /dev/null @@ -1,42 +0,0 @@ ---- -title: "Live Ops Control" -locale: en -slug: live-ops-control -audience: admin -summary: "Moderate uploads, manage queues, and keep the event running smoothly." -version_introduced: 2025.4 -requires_app_version: "^3.2.0" -status: draft -translation_state: aligned -last_reviewed_at: 2026-01-23 -owner: ops@fotospiel.app -related: - - slug: event-prep-checklist - - slug: admin-issue-resolution - - slug: live-show-setup ---- - -## What this page is for -Live Ops is the command center during an event. Use it to moderate uploads, manage the Live Show queue, and keep quality high. - -## Moderation tab -- **Approve** publishes a photo for guests. -- **Hide** removes it from the gallery immediately. -- **Highlight** adds it to featured content. -- **Filters** let you focus on pending or highlighted items. - -## Live Show tab -- **Queue** shows what is waiting to appear on the big screen. -- **Approve + Live** pushes a photo to both the gallery and Live Show. -- **Remove from Live** takes an item off the screen without deleting it. - -## Automation switches -- Use auto-approval rules only if the client expects fast turnaround. -- Trusted uploaders can skip review, while flagged devices stay queued. - -### Tips -- Keep Live Ops open on a staff device throughout the event. -- If the queue grows, switch to stricter moderation or reduce Live Show effects. - -### Need more help? -See `admin-issue-resolution` for troubleshooting or `live-show-setup` for player settings. diff --git a/docs/help/en/admin/live-show-setup.md b/docs/help/en/admin/live-show-setup.md index 5a2c6f8..5aa9c34 100644 --- a/docs/help/en/admin/live-show-setup.md +++ b/docs/help/en/admin/live-show-setup.md @@ -11,8 +11,7 @@ translation_state: aligned last_reviewed_at: 2026-01-23 owner: ops@fotospiel.app related: - - slug: live-ops-control - - slug: admin-issue-resolution + - slug: event-prep-checklist --- ## When is this relevant? @@ -33,7 +32,7 @@ related: - The player is read-only and works without login. ## During the event -- Approve photos in Live Ops if moderation is enabled. +- Approve photos in the moderation view if review is enabled. - If the show stutters, reduce effects or switch to single layout. ## Recommended hardware @@ -41,4 +40,4 @@ related: - Projector at least 3000 ANSI lumens (4500+ recommended for large venues). ### Need more help? -See `live-ops-control` for moderation flow or `admin-issue-resolution` for troubleshooting. +See `event-prep-checklist` for the preparation flow. diff --git a/docs/help/en/admin/tenant-dashboard-overview.md b/docs/help/en/admin/tenant-dashboard-overview.md index cb0670e..a3c18b8 100644 --- a/docs/help/en/admin/tenant-dashboard-overview.md +++ b/docs/help/en/admin/tenant-dashboard-overview.md @@ -12,7 +12,7 @@ last_reviewed_at: 2026-01-23 owner: onboarding@fotospiel.app related: - slug: event-prep-checklist - - slug: live-ops-control + - slug: post-event-wrapup --- ## When to read this @@ -35,4 +35,4 @@ Use this guide right after creating an event or whenever you need a quick health - If uploads look low, verify that the QR or join link is visible to guests. ### Need more help? -See `event-prep-checklist` for the full launch steps or open `live-ops-control` during the event. +See `event-prep-checklist` for launch steps or `post-event-wrapup` for closing tasks.