Add admin FAQ help article
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docs/help/en/admin/faq-admin.md
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docs/help/en/admin/faq-admin.md
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---
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title: "FAQ: Event Admin"
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locale: en
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slug: faq-admin
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audience: admin
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summary: "Quick answers to the most common questions from event admins."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2026-01-23
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owner: support@fotospiel.app
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related:
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- slug: tenant-dashboard-overview
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- slug: event-prep-checklist
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---
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## Event & access
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**Where do I find the join link or QR code?**
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Open the event dashboard and use the QR or share link in the quick actions section.
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**Guests cannot join the event.**
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Confirm the event is **Published**, then re-share the join link or QR.
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## Uploads & moderation
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**Uploads are not showing up.**
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Check if moderation is enabled. If yes, approve items in the Control Room.
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**A photo should be removed.**
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Hide it in the Control Room. It disappears from the gallery immediately.
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## Live Show
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**The Live Show screen is empty.**
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Verify the correct show link is open and that photos are approved if moderation is on.
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### Need more help?
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Open `control-room-moderation` for queue handling or `live-show-setup` for display setup.
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@@ -18,6 +18,7 @@ This portal collects everything event admins need to configure events, run key w
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| --- | --- | --- |
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| Dashboard | Where do I see status, KPIs, and quick actions? | `tenant-dashboard-overview` |
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| Event Preparation | What do I need before guests arrive? | `event-prep-checklist` |
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| FAQ | What are the most common questions? | `faq-admin` |
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| Control Room | How do I moderate uploads and manage the queue? | `control-room-moderation` |
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| Live Show | How do I configure the Live Show player? | `live-show-setup` |
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| Wrap-up & Exports | What should I do after the event ends? | `post-event-wrapup` |
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