Add admin FAQ help article
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Codex Agent
2026-01-23 09:53:10 +01:00
parent 6f7bf818dd
commit df5e8204fa
6 changed files with 79 additions and 3 deletions

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---
title: "FAQ: Event Admin"
locale: en
slug: faq-admin
audience: admin
summary: "Quick answers to the most common questions from event admins."
version_introduced: 2025.4
requires_app_version: "^3.2.0"
status: draft
translation_state: aligned
last_reviewed_at: 2026-01-23
owner: support@fotospiel.app
related:
- slug: tenant-dashboard-overview
- slug: event-prep-checklist
---
## Event & access
**Where do I find the join link or QR code?**
Open the event dashboard and use the QR or share link in the quick actions section.
**Guests cannot join the event.**
Confirm the event is **Published**, then re-share the join link or QR.
## Uploads & moderation
**Uploads are not showing up.**
Check if moderation is enabled. If yes, approve items in the Control Room.
**A photo should be removed.**
Hide it in the Control Room. It disappears from the gallery immediately.
## Live Show
**The Live Show screen is empty.**
Verify the correct show link is open and that photos are approved if moderation is on.
### Need more help?
Open `control-room-moderation` for queue handling or `live-show-setup` for display setup.

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@@ -18,6 +18,7 @@ This portal collects everything event admins need to configure events, run key w
| --- | --- | --- |
| Dashboard | Where do I see status, KPIs, and quick actions? | `tenant-dashboard-overview` |
| Event Preparation | What do I need before guests arrive? | `event-prep-checklist` |
| FAQ | What are the most common questions? | `faq-admin` |
| Control Room | How do I moderate uploads and manage the queue? | `control-room-moderation` |
| Live Show | How do I configure the Live Show player? | `live-show-setup` |
| Wrap-up & Exports | What should I do after the event ends? | `post-event-wrapup` |