Add admin FAQ help article
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docs/help/de/admin/faq-admin.md
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37
docs/help/de/admin/faq-admin.md
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---
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title: "FAQ: Event-Admin"
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locale: de
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slug: faq-admin
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audience: admin
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summary: "Kurze Antworten auf die haeufigsten Fragen von Event-Admins."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2026-01-23
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owner: support@fotospiel.app
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related:
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- slug: tenant-dashboard-overview
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- slug: event-prep-checklist
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---
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## Event & Zugang
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**Wo finde ich Join-Link oder QR-Code?**
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Im Event-Dashboard unter den Schnellaktionen.
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**Gaeste koennen nicht beitreten.**
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Pruefe, ob das Event **veroeffentlicht** ist, und teile den Join-Link oder QR erneut.
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## Uploads & Moderation
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**Uploads erscheinen nicht.**
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Wenn Moderation aktiv ist, musst du die Fotos im Control Room freigeben.
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**Ein Foto soll entfernt werden.**
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Im Control Room ausblenden, dann verschwindet es sofort aus der Galerie.
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## Live Show
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**Die Live Show bleibt leer.**
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Pruefe den Show-Link und ob Fotos freigegeben wurden.
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### Weitere Hilfe
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`control-room-moderation` fuer die Queue oder `live-show-setup` fuer die Leinwand.
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@@ -18,6 +18,7 @@ Dieses Portal sammelt alles, was Event-Admins für Vorbereitung, Kern-Workflows
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| --- | --- | --- |
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| --- | --- | --- |
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| Dashboard | Wo sehe ich Status, KPIs und Schnellaktionen? | `tenant-dashboard-overview` |
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| Dashboard | Wo sehe ich Status, KPIs und Schnellaktionen? | `tenant-dashboard-overview` |
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| Event-Vorbereitung | Was muss vor dem Start erledigt sein? | `event-prep-checklist` |
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| Event-Vorbereitung | Was muss vor dem Start erledigt sein? | `event-prep-checklist` |
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| FAQ | Was sind die haeufigsten Fragen? | `faq-admin` |
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| Control Room | Wie moderiere ich Uploads und steuere die Queue? | `control-room-moderation` |
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| Control Room | Wie moderiere ich Uploads und steuere die Queue? | `control-room-moderation` |
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| Live Show | Wie richte ich den Live-Show-Player ein? | `live-show-setup` |
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| Live Show | Wie richte ich den Live-Show-Player ein? | `live-show-setup` |
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| Abschluss & Exporte | Was erledige ich nach dem Event? | `post-event-wrapup` |
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| Abschluss & Exporte | Was erledige ich nach dem Event? | `post-event-wrapup` |
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37
docs/help/en/admin/faq-admin.md
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37
docs/help/en/admin/faq-admin.md
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---
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title: "FAQ: Event Admin"
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locale: en
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slug: faq-admin
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audience: admin
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summary: "Quick answers to the most common questions from event admins."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2026-01-23
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owner: support@fotospiel.app
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related:
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- slug: tenant-dashboard-overview
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- slug: event-prep-checklist
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---
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## Event & access
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**Where do I find the join link or QR code?**
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Open the event dashboard and use the QR or share link in the quick actions section.
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**Guests cannot join the event.**
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Confirm the event is **Published**, then re-share the join link or QR.
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## Uploads & moderation
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**Uploads are not showing up.**
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Check if moderation is enabled. If yes, approve items in the Control Room.
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**A photo should be removed.**
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Hide it in the Control Room. It disappears from the gallery immediately.
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## Live Show
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**The Live Show screen is empty.**
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Verify the correct show link is open and that photos are approved if moderation is on.
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### Need more help?
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Open `control-room-moderation` for queue handling or `live-show-setup` for display setup.
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@@ -18,6 +18,7 @@ This portal collects everything event admins need to configure events, run key w
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| --- | --- | --- |
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| Dashboard | Where do I see status, KPIs, and quick actions? | `tenant-dashboard-overview` |
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| Dashboard | Where do I see status, KPIs, and quick actions? | `tenant-dashboard-overview` |
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| Event Preparation | What do I need before guests arrive? | `event-prep-checklist` |
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| Event Preparation | What do I need before guests arrive? | `event-prep-checklist` |
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| FAQ | What are the most common questions? | `faq-admin` |
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| Control Room | How do I moderate uploads and manage the queue? | `control-room-moderation` |
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| Control Room | How do I moderate uploads and manage the queue? | `control-room-moderation` |
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| Live Show | How do I configure the Live Show player? | `live-show-setup` |
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| Live Show | How do I configure the Live Show player? | `live-show-setup` |
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| Wrap-up & Exports | What should I do after the event ends? | `post-event-wrapup` |
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| Wrap-up & Exports | What should I do after the event ends? | `post-event-wrapup` |
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@@ -15,7 +15,7 @@ import { useBackNavigation } from './hooks/useBackNavigation';
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import { adminPath, ADMIN_PROFILE_PATH } from '../constants';
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import { adminPath, ADMIN_PROFILE_PATH } from '../constants';
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import { fetchHelpCenterArticles, type HelpCenterArticleSummary } from '../api';
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import { fetchHelpCenterArticles, type HelpCenterArticleSummary } from '../api';
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const FAQ_SLUGS = new Set(['admin-issue-resolution']);
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const FAQ_SLUGS = new Set(['faq-admin']);
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function isFaqArticle(article: HelpCenterArticleSummary): boolean {
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function isFaqArticle(article: HelpCenterArticleSummary): boolean {
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const title = article.title?.toLowerCase() ?? '';
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const title = article.title?.toLowerCase() ?? '';
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@@ -3,7 +3,7 @@ import { describe, expect, it, vi } from 'vitest';
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import { render, screen } from '@testing-library/react';
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import { render, screen } from '@testing-library/react';
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const articles = [
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const articles = [
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{ slug: 'admin-issue-resolution', title: 'FAQ & Troubleshooting', summary: 'Common issues.' },
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{ slug: 'faq-admin', title: 'FAQ: Event Admin', summary: 'Common issues.' },
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{ slug: 'tenant-dashboard-overview', title: 'Dashboard overview', summary: 'Learn the dashboard.' },
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{ slug: 'tenant-dashboard-overview', title: 'Dashboard overview', summary: 'Learn the dashboard.' },
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];
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];
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@@ -89,7 +89,7 @@ describe('MobileHelpCenterPage', () => {
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it('renders FAQ and guide articles', async () => {
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it('renders FAQ and guide articles', async () => {
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render(<MobileHelpCenterPage />);
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render(<MobileHelpCenterPage />);
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expect(screen.getByText('FAQ & Troubleshooting')).toBeInTheDocument();
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expect(screen.getByText('FAQ: Event Admin')).toBeInTheDocument();
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expect(screen.getByText('Dashboard overview')).toBeInTheDocument();
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expect(screen.getByText('Dashboard overview')).toBeInTheDocument();
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});
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});
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});
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});
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