---
title: "FAQ: Event Admin"
locale: en
slug: faq-admin
audience: admin
summary: "Quick answers to the most common questions from event admins."
version_introduced: 2025.4
requires_app_version: "^3.2.0"
status: draft
translation_state: aligned
last_reviewed_at: 2026-01-23
owner: support@fotospiel.app
related:
  - slug: tenant-dashboard-overview
  - slug: event-prep-checklist
---

## Event & access
**Where do I find the join link or QR code?**
Open the event dashboard and use the QR or share link in the quick actions section.

**Guests cannot join the event.**
Confirm the event is **Published**, then re-share the join link or QR.

## Uploads & moderation
**Uploads are not showing up.**
Check if moderation is enabled. If yes, approve items in the Control Room.

**A photo should be removed.**
Hide it in the Control Room. It disappears from the gallery immediately.

## Live Show
**The Live Show screen is empty.**
Verify the correct show link is open and that photos are approved if moderation is on.

### Need more help?
Open `control-room-moderation` for queue handling or `live-show-setup` for display setup.