feedback->loadMissing('tenant', 'event'); } public function via(object $notifiable): array { return ['mail']; } public function toMail(object $notifiable): MailMessage { $tenantName = $this->resolveName($this->feedback->tenant?->name) ?: __('emails.tenant_feedback.unknown_tenant'); $eventName = $this->resolveName($this->feedback->event?->name) ?: ($this->feedback->metadata['event_name'] ?? null); $sentiment = $this->feedback->sentiment ? Str::headline($this->feedback->sentiment) : __('emails.tenant_feedback.unknown'); $rating = $this->feedback->rating ? sprintf('%d/5', $this->feedback->rating) : null; $subject = __('emails.tenant_feedback.subject', [ 'tenant' => $tenantName, 'sentiment' => $sentiment, ]); $mail = (new MailMessage()) ->subject($subject) ->line(__('emails.tenant_feedback.tenant', ['tenant' => $tenantName])) ->line(__('emails.tenant_feedback.category', ['category' => $this->feedback->category ? Str::headline($this->feedback->category) : '—'])) ->line(__('emails.tenant_feedback.sentiment', ['sentiment' => $sentiment])); if ($eventName) { $mail->line(__('emails.tenant_feedback.event', ['event' => $eventName])); } if ($rating) { $mail->line(__('emails.tenant_feedback.rating', ['rating' => $rating])); } if ($this->feedback->title) { $mail->line(__('emails.tenant_feedback.title', ['subject' => $this->feedback->title])); } if ($this->feedback->message) { $mail->line(__('emails.tenant_feedback.message'))->line($this->feedback->message); } $url = TenantFeedbackResource::getUrl('view', ['record' => $this->feedback], panel: 'superadmin'); if ($url) { $mail->action(__('emails.tenant_feedback.open'), $url); } $mail->line(__('emails.tenant_feedback.received_at', ['date' => $this->feedback->created_at?->toDayDateTimeString()])); return $mail; } protected function resolveName(mixed $name): ?string { if (is_string($name) && $name !== '') { return $name; } if (is_array($name)) { return $name['de'] ?? $name['en'] ?? reset($name) ?: null; } return null; } }