---
title: "Privacy & Support"
locale: en
slug: privacy-and-support
audience: guest
summary: "Understand what data is stored and how to get help."
version_introduced: 2025.4
requires_app_version: "^3.2.0"
status: draft
translation_state: aligned
last_reviewed_at: 2025-12-24
owner: legal@fotospiel.app
related:
  - slug: getting-started
  - slug: settings-and-cache
  - slug: notifications-and-push
---

## Data we store
- **Photos & metadata:** Your uploads live in the event organizer’s storage.
- **Display name:** Shown next to your uploads.
- **Device ID:** Anonymous token used for upload and like attribution.
- **Push subscriptions (optional):** Only if you enable notifications.

We **do not** store location data, contacts, or advertising IDs.

## Your options
- **Change display name:** Settings → Profile.
- **Clear local data:** Settings → Clear cache (removes offline copies and queued uploads).
- **Request deletion:** Contact the event team or use the contact address in the invite.

## Support
- **On-site:** Ask the event staff.
- **Invite email:** Reply directly to the invitation.
- **Email:** support@fotospiel.de (include event code + device info).

### Need more help?
See `settings-and-cache` for device options or `notifications-and-push` for alerts and status.