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fotospiel-app/docs/help/guest/offline-sync.en.md

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title, locale, slug, audience, summary, version_introduced, requires_app_version, status, translation_state, last_reviewed_at, owner, related
title locale slug audience summary version_introduced requires_app_version status translation_state last_reviewed_at owner related
Offline Mode & Sync en offline-sync guest Participate without coverage, queue uploads safely, and know when everything is delivered. 2025.4 ^3.2.0 draft aligned 2025-02-22 reliability@fotospiel.app
slug
uploading-photos
slug
privacy-and-support

When to read this

You expect intermittent connectivity (mountains, cellars, roaming). The guest app is built to keep working offline as long as the initial sync completed.

What stays available offline

  • Event feed (latest 250 photos) and album structure.
  • Upload rules (size limits, moderation settings).
  • Draft achievements and stickers.
  • Help center excerpt (top 10 articles per locale) if you opened Help at least once online.

Offline workflow

  1. Capture as usual. Everything stores in the encrypted local queue.
  2. Review pending uploads. Look for the grey Queued label. Add tags/notes even while offline.
  3. Monitor storage. The banner warns if device storage drops below 500MB; delete sent items or transfer to another device.
  4. Reconnect briefly. Once any network is available, open Fotospiel. Sync restarts automatically, prioritizing oldest items.
  5. Confirm completion. A green toast “All uploads delivered” appears and the queue counter returns to zero.

Troubleshooting

  • Stuck in “Queued” despite coverage? Toggle airplane mode off/on, then reopen the app to reset the service worker.
  • Different devices? Offline queues stay on the original device; theres no cross-device merge.
  • Battery saver might pause background sync. Keep the app in the foreground for large batches.

Need more help?

Use Settings → Help → Send diagnostics once you are online; support receives anonymized logs plus your event ID.