komplette überarbeitung des Gäste-Hilfebereichs und Ergänzung eines One-Time-Containers zum Aktualisieren der Hilfedokumente

docs/help/en/guest/upload-troubleshooting.md

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+---
+title: "Fixing Upload Issues"
+locale: en
+slug: upload-troubleshooting
+audience: guest
+summary: "Common upload errors, permissions, and quick fixes."
+version_introduced: 2025.12
+requires_app_version: "^3.2.0"
+status: draft
+translation_state: aligned
+last_reviewed_at: 2025-12-24
+owner: guest-success@fotospiel.app
+related:
+  - slug: uploading-photos
+  - slug: offline-sync
+  - slug: notifications-and-push
+---
+
+## Camera won’t start
+- **Check permissions:** Allow camera access in browser or system settings.
+- **Blocked:** If the browser blocks access, reset the permission there.
+- **Unsupported:** Some browsers don’t allow live camera preview—use gallery import instead.
+
+## Upload fails
+- **Check connection:** Try Wi‑Fi/mobile data and keep the app open.
+- **Retry:** The upload dialog offers a direct retry.
+- **Large files:** The app compresses automatically; retake if the file is still too large.
+
+## Limit reached
+Some events enforce photo or device limits. If you hit a limit, you can’t upload more—ask the event team.
+
+## Uploads in review
+If moderation is enabled, uploads are reviewed first. The notification center shows the status.
+
+## Link or event expired
+If links expire, you’ll see a message. Ask the event team for a fresh invite.
+
+### Need more help?
+See `offline-sync` for connectivity tips or `notifications-and-push` for status updates.