1.3 KiB
1.3 KiB
title, locale, slug, audience, summary, version_introduced, requires_app_version, status, translation_state, last_reviewed_at, owner, related
| title | locale | slug | audience | summary | version_introduced | requires_app_version | status | translation_state | last_reviewed_at | owner | related | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fixing Upload Issues | en | upload-troubleshooting | guest | Common upload errors, permissions, and quick fixes. | 2025.12 | ^3.2.0 | draft | aligned | 2025-12-24 | guest-success@fotospiel.app |
|
Camera won’t start
- Check permissions: Allow camera access in browser or system settings.
- Blocked: If the browser blocks access, reset the permission there.
- Unsupported: Some browsers don’t allow live camera preview—use gallery import instead.
Upload fails
- Check connection: Try Wi‑Fi/mobile data and keep the app open.
- Retry: The upload dialog offers a direct retry.
- Large files: The app compresses automatically; retake if the file is still too large.
Limit reached
Some events enforce photo or device limits. If you hit a limit, you can’t upload more—ask the event team.
Uploads in review
If moderation is enabled, uploads are reviewed first. The notification center shows the status.
Link or event expired
If links expire, you’ll see a message. Ask the event team for a fresh invite.
Need more help?
See offline-sync for connectivity tips or notifications-and-push for status updates.