41 lines
1.9 KiB
Markdown
41 lines
1.9 KiB
Markdown
---
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title: "Offline Mode & Sync"
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locale: en
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slug: offline-sync
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audience: guest
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summary: "Participate without coverage, queue uploads safely, and know when everything is delivered."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-02-22
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owner: reliability@fotospiel.app
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related:
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- slug: uploading-photos
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- slug: privacy-and-support
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---
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## When to read this
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You expect intermittent connectivity (mountains, cellars, roaming). The guest app is built to keep working offline as long as the initial sync completed.
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## What stays available offline
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- Event feed (latest 250 photos) and album structure.
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- Upload rules (size limits, moderation settings).
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- Draft achievements and stickers.
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- Help center excerpt (top 10 articles per locale) if you opened Help at least once online.
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## Offline workflow
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1. **Capture as usual.** Everything stores in the encrypted local queue.
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2. **Review pending uploads.** Look for the grey *Queued* label. Add tags/notes even while offline.
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3. **Monitor storage.** The banner warns if device storage drops below 500 MB; delete sent items or transfer to another device.
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4. **Reconnect briefly.** Once any network is available, open Fotospiel. Sync restarts automatically, prioritizing oldest items.
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5. **Confirm completion.** A green toast “All uploads delivered” appears and the queue counter returns to zero.
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## Troubleshooting
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- **Stuck in “Queued” despite coverage?** Toggle airplane mode off/on, then reopen the app to reset the service worker.
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- **Different devices?** Offline queues stay on the original device; there’s no cross-device merge.
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- **Battery saver** might pause background sync. Keep the app in the foreground for large batches.
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### Need more help?
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Use Settings → Help → *Send diagnostics* once you are online; support receives anonymized logs plus your event ID.
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