40 lines
1.5 KiB
Markdown
40 lines
1.5 KiB
Markdown
---
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title: "Offline & Connectivity"
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locale: en
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slug: offline-sync
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audience: guest
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summary: "What works offline, how to resume uploads, and what to watch for."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-12-24
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owner: reliability@fotospiel.app
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related:
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- slug: uploading-photos
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- slug: upload-troubleshooting
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- slug: notifications-and-push
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- slug: settings-and-cache
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---
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## When to read this
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You expect weak or no connectivity (basements, roaming, crowded venues) and want to know what still works.
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## What works offline
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- **Read help articles:** The Help Center stays available once it has loaded at least once.
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- **Use the camera:** You can still capture and review photos.
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- **Already loaded views:** Screens you opened remain visible while the app stays open.
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## Resume uploads
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1. **Reconnect.** Open the app and stay in the event briefly.
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2. **Retry the upload.** If an upload failed, tap *Upload* again.
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3. **Check status.** The bell menu shows pending review counts or local queue activity.
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## Limits & notes
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- **No live refresh offline.** Gallery and tasks update only once you’re back online.
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- **Offline restart:** If you reload while offline, some content may not be available.
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- **Clearing cache removes offline data.** Local copies and queued uploads are deleted when you clear cache.
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### Need more help?
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See `upload-troubleshooting` for specific errors or `settings-and-cache` for cache details.
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