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fotospiel-app/docs/help/en/guest/privacy-and-support.md

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title locale slug audience summary version_introduced requires_app_version status translation_state last_reviewed_at owner related
Privacy & Support en privacy-and-support guest Understand what data is stored and how to get help. 2025.4 ^3.2.0 draft aligned 2025-12-24 legal@fotospiel.app
slug
getting-started
slug
settings-and-cache
slug
notifications-and-push

Data we store

  • Photos & metadata: Your uploads live in the event organizers storage.
  • Display name: Shown next to your uploads.
  • Device ID: Anonymous token used for upload and like attribution.
  • Push subscriptions (optional): Only if you enable notifications.

We do not store location data, contacts, or advertising IDs.

Your options

  • Change display name: Settings → Profile.
  • Clear local data: Settings → Clear cache (removes offline copies and queued uploads).
  • Request deletion: Contact the event team or use the contact address in the invite.

Support

  • On-site: Ask the event staff.
  • Invite email: Reply directly to the invitation.
  • Email: support@fotospiel.de (include event code + device info).

Need more help?

See settings-and-cache for device options or notifications-and-push for alerts and status.