komplette überarbeitung des Gäste-Hilfebereichs und Ergänzung eines One-Time-Containers zum Aktualisieren der Hilfedokumente
This commit is contained in:
Codex Agent
38
docs/help/en/guest/achievements-and-badges.md
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38
docs/help/en/guest/achievements-and-badges.md
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---
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title: "Achievements & Badges"
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locale: en
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slug: achievements-and-badges
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audience: guest
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summary: "Earn badges, see highlights, and track your progress."
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version_introduced: 2025.12
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-12-24
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owner: guest-success@fotospiel.app
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related:
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- slug: tasks-and-missions
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- slug: gallery-and-sharing
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- slug: notifications-and-push
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---
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## When to read this
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Use this if you want to understand badges, event highlights, and how progress is tracked.
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## What you’ll see in Achievements
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- **Personal stats:** Your photo count, tasks completed, and likes.
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- **Badges:** Progress bars show how close you are to the next milestone.
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- **Highlights:** Top photo and trending emotions for the event.
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- **Leaderboards:** Who has the most uploads and likes right now.
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## How to earn badges
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- **Upload more photos:** Every upload counts.
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- **Complete tasks:** Missions boost progress faster.
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- **Collect likes:** Popular photos move you up the rankings.
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## Tips
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- Some events disable tasks; then achievements focus on uploads and likes.
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- Updates can take a moment—stats refresh continuously.
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### Need more help?
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See `tasks-and-missions` for missions or `gallery-and-sharing` for likes and shares.
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46
docs/help/en/guest/gallery-and-sharing.md
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46
docs/help/en/guest/gallery-and-sharing.md
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---
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title: "Gallery & Sharing"
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locale: en
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slug: gallery-and-sharing
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audience: guest
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summary: "Open the gallery, filter, like, share, and download photos."
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version_introduced: 2025.12
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-12-24
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owner: guest-success@fotospiel.app
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related:
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- slug: uploading-photos
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- slug: achievements-and-badges
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- slug: tasks-and-missions
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---
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## When to read this
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Use this if you want to explore photos, like them, or share them—and understand the filters.
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## Open the gallery
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Tap **Gallery** in the bottom navigation to see all event photos.
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## Understand filters
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- **Latest:** Most recent uploads.
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- **Popular:** Photos with the most likes.
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- **Mine:** Uploads from your device.
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- **Photo booth:** Visible only when the event enabled photo booth uploads.
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## View a photo
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In the photo detail view you can:
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- **Like** (heart)
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- **Share** (share icon)
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- **Download** (download icon)
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## Sharing photos
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- **System share:** Send via WhatsApp, Messages, or other apps.
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- **Copy link:** Generates a share link for the photo.
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- **Expiry:** Share links can expire; you’ll see an expiration message if that happens.
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## Public gallery
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Some events provide a public gallery link (e.g., `/g/<token>`). Access is time-limited and may expire.
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### Need more help?
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See `uploading-photos` for new uploads or `achievements-and-badges` for like impact.
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@@ -3,34 +3,41 @@ title: "Quick Start: Join an Event"
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locale: en
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slug: getting-started
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audience: guest
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summary: "Install the Fotospiel app, join an event, and learn the core gestures in under two minutes."
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summary: "Open the invite, pick a name, and start sharing in the Fotospiel guest PWA."
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version_introduced: 2025.4
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-02-22
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last_reviewed_at: 2025-12-24
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owner: guest-success@fotospiel.app
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related:
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- slug: uploading-photos
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- slug: how-fotospiel-works
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- slug: tasks-and-missions
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- slug: gallery-and-sharing
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- slug: offline-sync
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---
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## When to read this
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You just received an event code or QR and want to start sharing photos. This guide assumes you have a modern mobile browser (Safari, Chrome, Edge, Samsung Internet) and basic connectivity once for the initial sync.
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You received an event link or QR and want to start right away. This assumes a modern mobile browser (Safari, Chrome, Edge, Samsung Internet) and one initial online session.
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## The essentials
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- **No account needed:** You only need the invite link or QR.
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- **Camera first:** The large camera button is the fastest way to start.
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- **Gallery & tasks:** After uploading you can share photos or complete tasks (if enabled).
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## Steps
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1. **Open the invite link or scan the QR.** The browser launches the Fotospiel guest app landing page.
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2. **Install for full-screen mode.** Tap *Add to Home Screen* (iOS) or *Install app* (Android). Installation is optional but unlocks offline mode and faster uploads.
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3. **Enter the event code.** Six characters, case-insensitive. If you scanned the QR, the field auto-fills.
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4. **Choose a display name.** This appears next to your uploads within the event feed. No account or email needed.
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5. **Grant camera & storage permissions.** Select “Allow once” or “Allow while using the app” so Fotospiel can capture and store photos locally.
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6. **Sync starter pack.** The app downloads current albums, achievements, and upload rules. A progress bar ensures everything is cached offline.
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7. **Explore gestures.** Swipe up to open the camera, left/right to switch album tabs, long-press a photo to like or report.
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1. **Open the invite link or scan the QR.** The landing page detects the event automatically.
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2. **Paste the code or link if needed.** You can enter a link or code manually.
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3. **Choose a display name.** This appears next to your uploads. No account or email required.
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4. **Get oriented.** Bottom navigation includes Home, Tasks (if enabled), Achievements, and Gallery. The center camera button starts capture.
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5. **Install if you want.** Tap *Add to Home Screen* (iOS) or *Install app* (Android) for quick access.
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6. **Grant permissions.** Allow camera/photo access. You can enable push later from the bell menu.
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## Tips
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- Pin the app to your dock/home row before the event so you can reopen it instantly.
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- If several guests share one device, clear the display name in Settings → Profile between sessions.
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- Screenshots never leave your device unless you upload them manually.
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- Sharing a device? Change your name in Settings → Profile between sessions.
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- “Event expired” or “not found” usually means the invite link is outdated—ask the event team.
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- Help is always available via Settings → Help.
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### Need more help?
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See `uploading-photos` for editing and batch upload tips, or `privacy-and-support` if you have questions about data retention.
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See `uploading-photos` for the capture flow or `tasks-and-missions` if you want to start with tasks.
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40
docs/help/en/guest/how-fotospiel-works.md
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40
docs/help/en/guest/how-fotospiel-works.md
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---
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title: "How Fotospiel Works"
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locale: en
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slug: how-fotospiel-works
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audience: guest
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summary: "The 60‑second overview: join, capture, and share."
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version_introduced: 2025.12
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requires_app_version: "^3.2.0"
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-12-24
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owner: guest-success@fotospiel.app
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related:
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- slug: getting-started
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- slug: uploading-photos
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- slug: gallery-and-sharing
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---
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## In short
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Fotospiel is a guest PWA for events. You don’t need an account—just the invite link or QR. After that, you can take photos and share them in the event gallery.
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## The core flow
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1. **Join the event** → open the link, choose a name.
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2. **Capture a photo** → open the camera, take the shot, confirm.
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3. **Share it** → finish the upload, open the gallery, collect likes.
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## Key areas in the app
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- **Home:** Missions and highlights.
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- **Tasks:** Photo missions (if enabled).
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- **Gallery:** All photos, likes, sharing.
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- **Achievements:** Progress, badges, leaderboards.
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- **Bell:** Notifications & upload status.
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## Good to know
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- **Moderation:** Some events review uploads before they appear.
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- **Offline:** You can still capture; content refreshes once online.
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- **Push:** Notifications are optional and can be enabled from the bell menu.
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### Need more help?
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See `getting-started` for onboarding or `gallery-and-sharing` for sharing details.
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@@ -3,25 +3,38 @@ title: "Guest Help Center"
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locale: en
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slug: guest-help-index
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audience: guest
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summary: "Everything attendees need to install the Fotospiel guest app, join events, and share memories."
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summary: "Everything attendees need to join the guest app, complete tasks, and share photos."
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version_introduced: 2025.4
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status: draft
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translation_state: aligned
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last_reviewed_at: 2025-02-22
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last_reviewed_at: 2025-12-24
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owner: product-support@fotospiel.app
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related: []
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---
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Welcome to the guest-focused documentation hub. Start with any of the guides below—each article is available in English and German:
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Welcome to the guest help hub. Here’s the quick start in 30 seconds:
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- [Quick Start](./getting-started) – Install the app, join an event, and learn the core gestures.
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- [Upload Workflow](./uploading-photos) – Capture, edit, and upload photos with background sync.
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- [Offline Mode & Sync](./offline-sync) – Keep contributing when connectivity drops and ensure nothing gets lost.
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- [Privacy & Support](./privacy-and-support) – Understand what data is stored and how to reach support.
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1) Open the invite link/QR → event is detected.
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2) Pick a name → open the camera.
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3) Upload a photo → share it in the gallery.
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Every guide is available in English and German:
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- [How Fotospiel works](./how-fotospiel-works) – The 60‑second overview.
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- [Quick Start](./getting-started) – Join the event, pick a name, and begin.
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- [Tasks & Missions](./tasks-and-missions) – Draw tasks, filter by mood, start a mission.
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- [Capture & Upload Photos](./uploading-photos) – Open the camera, review, upload.
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- [Gallery & Sharing](./gallery-and-sharing) – Explore, like, share, and download photos.
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- [Achievements & Badges](./achievements-and-badges) – Progress, highlights, and leaderboards.
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- [Notifications & Push](./notifications-and-push) – Alerts, upload status, and push settings.
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- [Offline & Connectivity](./offline-sync) – What works offline and how to resume uploads.
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- [Fixing Upload Issues](./upload-troubleshooting) – Common errors and quick fixes.
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- [Settings & Cache](./settings-and-cache) – Profile, legal pages, cache cleanup.
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- [Privacy & Support](./privacy-and-support) – Data handling and contact options.
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### How to use these docs
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- **Search**: Use the in-app search bar or the offline search inside the app settings. Keywords such as “upload limit” or “share link” work well.
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- **Language toggle**: Switch between EN/DE via the globe icon embedded in every article.
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- **Contextual links**: Many UI screens provide a `?` icon that deep-links to the relevant section here.
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- **Search**: Use the Help Center search. Offline, previously loaded articles are searchable.
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- **Language**: The app follows the event or device language; all articles exist in EN/DE.
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- **Access**: Open Settings → Help any time.
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Need more help? Tap *Contact Support* inside the guest app → Settings → Help. Provide the event ID so we can assist faster.
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Need more help? Contact the event team or reply to the invitation email.
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41
docs/help/en/guest/notifications-and-push.md
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41
docs/help/en/guest/notifications-and-push.md
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---
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title: "Notifications & Push"
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locale: en
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slug: notifications-and-push
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audience: guest
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summary: "Use in-app alerts, check upload status, and manage push notifications."
|
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version_introduced: 2025.12
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requires_app_version: "^3.2.0"
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status: draft
|
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translation_state: aligned
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last_reviewed_at: 2025-12-24
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owner: guest-success@fotospiel.app
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related:
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- slug: uploading-photos
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- slug: achievements-and-badges
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- slug: upload-troubleshooting
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---
|
||||
|
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## When to read this
|
||||
Read this if you want to find event alerts, understand upload status, or enable push.
|
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|
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## Use the notification center
|
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- **Bell icon in the header:** Opens all alerts.
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- **Tabs:** *Unread*, *Uploads/Status*, and *All* help you filter quickly.
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- **Scopes:** Switch between tips/achievements and general updates.
|
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- **Mark as read:** You can mark or dismiss items anytime.
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## Upload status at a glance
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- **In review:** Shows how many uploads are waiting for moderation.
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- **Offline queue:** Indicates pending local uploads when connectivity returns.
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- **Offline badge:** Appears when you’re not connected.
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## Enable or disable push
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1. Open the bell menu.
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2. Check the push status in the footer bar.
|
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3. Tap *Enable* or *Disable*.
|
||||
|
||||
If the browser blocks push, reset the permission in your browser settings.
|
||||
|
||||
### Need more help?
|
||||
See `uploading-photos` for the upload flow or `upload-troubleshooting` for errors.
|
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@@ -1,40 +1,39 @@
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---
|
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title: "Offline Mode & Sync"
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title: "Offline & Connectivity"
|
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locale: en
|
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slug: offline-sync
|
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audience: guest
|
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summary: "Participate without coverage, queue uploads safely, and know when everything is delivered."
|
||||
summary: "What works offline, how to resume uploads, and what to watch for."
|
||||
version_introduced: 2025.4
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-02-22
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: reliability@fotospiel.app
|
||||
related:
|
||||
- slug: uploading-photos
|
||||
- slug: privacy-and-support
|
||||
- slug: upload-troubleshooting
|
||||
- slug: notifications-and-push
|
||||
- slug: settings-and-cache
|
||||
---
|
||||
|
||||
## When to read this
|
||||
You expect intermittent connectivity (mountains, cellars, roaming). The guest app is built to keep working offline as long as the initial sync completed.
|
||||
You expect weak or no connectivity (basements, roaming, crowded venues) and want to know what still works.
|
||||
|
||||
## What stays available offline
|
||||
- Event feed (latest 250 photos) and album structure.
|
||||
- Upload rules (size limits, moderation settings).
|
||||
- Draft achievements and stickers.
|
||||
- Help center excerpt (top 10 articles per locale) if you opened Help at least once online.
|
||||
## What works offline
|
||||
- **Read help articles:** The Help Center stays available once it has loaded at least once.
|
||||
- **Use the camera:** You can still capture and review photos.
|
||||
- **Already loaded views:** Screens you opened remain visible while the app stays open.
|
||||
|
||||
## Offline workflow
|
||||
1. **Capture as usual.** Everything stores in the encrypted local queue.
|
||||
2. **Review pending uploads.** Look for the grey *Queued* label. Add tags/notes even while offline.
|
||||
3. **Monitor storage.** The banner warns if device storage drops below 500 MB; delete sent items or transfer to another device.
|
||||
4. **Reconnect briefly.** Once any network is available, open Fotospiel. Sync restarts automatically, prioritizing oldest items.
|
||||
5. **Confirm completion.** A green toast “All uploads delivered” appears and the queue counter returns to zero.
|
||||
## Resume uploads
|
||||
1. **Reconnect.** Open the app and stay in the event briefly.
|
||||
2. **Retry the upload.** If an upload failed, tap *Upload* again.
|
||||
3. **Check status.** The bell menu shows pending review counts or local queue activity.
|
||||
|
||||
## Troubleshooting
|
||||
- **Stuck in “Queued” despite coverage?** Toggle airplane mode off/on, then reopen the app to reset the service worker.
|
||||
- **Different devices?** Offline queues stay on the original device; there’s no cross-device merge.
|
||||
- **Battery saver** might pause background sync. Keep the app in the foreground for large batches.
|
||||
## Limits & notes
|
||||
- **No live refresh offline.** Gallery and tasks update only once you’re back online.
|
||||
- **Offline restart:** If you reload while offline, some content may not be available.
|
||||
- **Clearing cache removes offline data.** Local copies and queued uploads are deleted when you clear cache.
|
||||
|
||||
### Need more help?
|
||||
Use Settings → Help → *Send diagnostics* once you are online; support receives anonymized logs plus your event ID.
|
||||
See `upload-troubleshooting` for specific errors or `settings-and-cache` for cache details.
|
||||
|
||||
@@ -1,38 +1,38 @@
|
||||
---
|
||||
title: "Privacy & Getting Help"
|
||||
title: "Privacy & Support"
|
||||
locale: en
|
||||
slug: privacy-and-support
|
||||
audience: guest
|
||||
summary: "Understand what data is stored, how to request deletions, and how to contact support."
|
||||
summary: "Understand what data is stored and how to get help."
|
||||
version_introduced: 2025.4
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-02-22
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: legal@fotospiel.app
|
||||
related:
|
||||
- slug: getting-started
|
||||
- slug: offline-sync
|
||||
- slug: settings-and-cache
|
||||
- slug: notifications-and-push
|
||||
---
|
||||
|
||||
## Data we store
|
||||
- **Photos & captions**: Stored on the customer account’s encrypted storage for the retention period defined by the event organizer.
|
||||
- **Session ID**: Anonymous token generated on your device for upload tracking; resets if you clear app storage.
|
||||
- **Device metadata**: Only model + OS version, used for crash insights. No location, contacts, or advertising IDs.
|
||||
- **Photos & metadata:** Your uploads live in the event organizer’s storage.
|
||||
- **Display name:** Shown next to your uploads.
|
||||
- **Device ID:** Anonymous token used for upload and like attribution.
|
||||
- **Push subscriptions (optional):** Only if you enable notifications.
|
||||
|
||||
## Your controls
|
||||
1. **Delete individual uploads**: Open the photo → tap `…` → *Remove from event*. You can delete only your own items.
|
||||
2. **Erase local cache**: Settings → Storage → *Clear device copies*. This removes cached thumbnails and drafts.
|
||||
3. **Request full erasure**: Use Settings → Help → *Request data deletion*. Provide email for confirmation; we forward the request to the event admin who controls the customer account.
|
||||
We **do not** store location data, contacts, or advertising IDs.
|
||||
|
||||
## Support channels
|
||||
- **In-app**: Settings → Help → *Contact support*. Includes optional screenshot + diagnostics bundle.
|
||||
- **Email**: guests@fotospiel.app (mention event code + device model).
|
||||
- **On-site**: Ask the event staff to escalate via the customer admin app.
|
||||
## Your options
|
||||
- **Change display name:** Settings → Profile.
|
||||
- **Clear local data:** Settings → Clear cache (removes offline copies and queued uploads).
|
||||
- **Request deletion:** Contact the event team or use the contact address in the invite.
|
||||
|
||||
## Response times
|
||||
- Critical issues (uploads failing for entire event): <15 minutes.
|
||||
- Individual deletion or privacy questions: within 48 hours.
|
||||
## Support
|
||||
- **On-site:** Ask the event staff.
|
||||
- **Invite email:** Reply directly to the invitation.
|
||||
- **Email:** support@fotospiel.de (include event code + device info).
|
||||
|
||||
### Need more help?
|
||||
Review the public legal pages (Impressum, Privacy, AGB) under Settings → Legal, or contact the event organizer directly for customer-specific policies.
|
||||
See `settings-and-cache` for device options or `notifications-and-push` for alerts and status.
|
||||
|
||||
42
docs/help/en/guest/settings-and-cache.md
Normal file
42
docs/help/en/guest/settings-and-cache.md
Normal file
@@ -0,0 +1,42 @@
|
||||
---
|
||||
title: "Settings & Cache"
|
||||
locale: en
|
||||
slug: settings-and-cache
|
||||
audience: guest
|
||||
summary: "Update your profile, review legal pages, and manage local data."
|
||||
version_introduced: 2025.12
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: guest-success@fotospiel.app
|
||||
related:
|
||||
- slug: privacy-and-support
|
||||
- slug: offline-sync
|
||||
---
|
||||
|
||||
## Open settings
|
||||
Tap the gear icon in the header. You’ll find profile, legal pages, help, and cache tools.
|
||||
|
||||
## Language
|
||||
- **Choose a language:** Switch between German and English in Settings.
|
||||
- **Event default:** The event’s preferred language is used by default.
|
||||
|
||||
## Profile
|
||||
- **Change your display name:** Update or reset it under Profile.
|
||||
- **Shared devices:** Rename between sessions.
|
||||
|
||||
## Legal & Help
|
||||
- **Legal pages:** Impressum, Privacy, and Terms are available in Settings.
|
||||
- **Help:** Opens the guest Help Center.
|
||||
|
||||
## Clear cache
|
||||
- **What it does:** Removes local copies (including cached help articles).
|
||||
- **Important:** Pending uploads can be lost.
|
||||
- **Tip:** Clear cache only after uploads finish.
|
||||
|
||||
## Appearance
|
||||
Use the sun/moon toggle in the header to switch light/dark mode.
|
||||
|
||||
### Need more help?
|
||||
See `privacy-and-support` for data questions or `offline-sync` for offline behavior.
|
||||
43
docs/help/en/guest/tasks-and-missions.md
Normal file
43
docs/help/en/guest/tasks-and-missions.md
Normal file
@@ -0,0 +1,43 @@
|
||||
---
|
||||
title: "Tasks & Missions"
|
||||
locale: en
|
||||
slug: tasks-and-missions
|
||||
audience: guest
|
||||
summary: "Draw tasks, filter by mood, and jump straight into the camera."
|
||||
version_introduced: 2025.12
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: guest-success@fotospiel.app
|
||||
related:
|
||||
- slug: uploading-photos
|
||||
- slug: achievements-and-badges
|
||||
- slug: gallery-and-sharing
|
||||
---
|
||||
|
||||
## When to read this
|
||||
Use this when you want to try photo missions or understand how moods/emotions work. Note: tasks can be disabled per event.
|
||||
|
||||
## Find tasks
|
||||
- **Open the Tasks tab:** Tap *Tasks* in the bottom navigation.
|
||||
- **Home highlights:** The Home screen also surfaces mission cards.
|
||||
- **Filter by mood:** If available, choose an emotion filter (e.g., Romance, Party).
|
||||
|
||||
## Start a task
|
||||
1. **Pick a task.**
|
||||
2. **Read the details.** Title, short description, duration, and difficulty help you decide.
|
||||
3. **Capture the photo.** The CTA opens the camera with task/mood preselected.
|
||||
4. **Finish the upload.** The task counts as completed once the upload succeeds.
|
||||
|
||||
## Inspiration & progress
|
||||
- **Draw a new task:** Swipe for the next task or use the refresh action.
|
||||
- **Check inspiration:** Some tasks show example photos.
|
||||
- **Track progress:** The Achievements area shows tasks completed.
|
||||
|
||||
## Tips
|
||||
- If no tasks appear, the event might not use missions.
|
||||
- Tasks are optional—you can always upload freely.
|
||||
|
||||
### Need more help?
|
||||
See `uploading-photos` for the camera flow or `achievements-and-badges` for progress details.
|
||||
39
docs/help/en/guest/upload-troubleshooting.md
Normal file
39
docs/help/en/guest/upload-troubleshooting.md
Normal file
@@ -0,0 +1,39 @@
|
||||
---
|
||||
title: "Fixing Upload Issues"
|
||||
locale: en
|
||||
slug: upload-troubleshooting
|
||||
audience: guest
|
||||
summary: "Common upload errors, permissions, and quick fixes."
|
||||
version_introduced: 2025.12
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: guest-success@fotospiel.app
|
||||
related:
|
||||
- slug: uploading-photos
|
||||
- slug: offline-sync
|
||||
- slug: notifications-and-push
|
||||
---
|
||||
|
||||
## Camera won’t start
|
||||
- **Check permissions:** Allow camera access in browser or system settings.
|
||||
- **Blocked:** If the browser blocks access, reset the permission there.
|
||||
- **Unsupported:** Some browsers don’t allow live camera preview—use gallery import instead.
|
||||
|
||||
## Upload fails
|
||||
- **Check connection:** Try Wi‑Fi/mobile data and keep the app open.
|
||||
- **Retry:** The upload dialog offers a direct retry.
|
||||
- **Large files:** The app compresses automatically; retake if the file is still too large.
|
||||
|
||||
## Limit reached
|
||||
Some events enforce photo or device limits. If you hit a limit, you can’t upload more—ask the event team.
|
||||
|
||||
## Uploads in review
|
||||
If moderation is enabled, uploads are reviewed first. The notification center shows the status.
|
||||
|
||||
## Link or event expired
|
||||
If links expire, you’ll see a message. Ask the event team for a fresh invite.
|
||||
|
||||
### Need more help?
|
||||
See `offline-sync` for connectivity tips or `notifications-and-push` for status updates.
|
||||
@@ -3,37 +3,41 @@ title: "Capture & Upload Photos"
|
||||
locale: en
|
||||
slug: uploading-photos
|
||||
audience: guest
|
||||
summary: "Use the built-in camera, edit shots, and rely on background sync if connectivity drops."
|
||||
summary: "Open the camera, review your shot, upload it, and understand moderation status."
|
||||
version_introduced: 2025.4
|
||||
requires_app_version: "^3.2.0"
|
||||
status: draft
|
||||
translation_state: aligned
|
||||
last_reviewed_at: 2025-02-22
|
||||
last_reviewed_at: 2025-12-24
|
||||
owner: guest-success@fotospiel.app
|
||||
related:
|
||||
- slug: getting-started
|
||||
- slug: tasks-and-missions
|
||||
- slug: upload-troubleshooting
|
||||
- slug: notifications-and-push
|
||||
- slug: offline-sync
|
||||
---
|
||||
|
||||
## When to read this
|
||||
You already joined an event and want to understand the capture workflow, quality limits, and what happens if uploads fail or the connection disappears.
|
||||
You already joined the event and want the full capture flow—including moderation and error handling.
|
||||
|
||||
## The essentials
|
||||
- **Auto-optimization:** Photos are compressed automatically for faster uploads.
|
||||
- **After upload:** Photos go straight to the gallery or first into review, depending on the event.
|
||||
- **Errors:** You’ll get clear guidance and a retry option.
|
||||
|
||||
## Step-by-step
|
||||
1. **Open the Fotospiel camera.** Swipe up from the timeline or tap the shutter icon.
|
||||
2. **Pick a capture mode.**
|
||||
- *Single shot*: default mode with HDR tuning.
|
||||
- *Burst*: hold the shutter to capture up to 5 frames; the app picks the sharpest by default.
|
||||
- *Import*: tap the gallery thumbnail to select existing photos/screenshots.
|
||||
3. **Apply adjustments.** Crop, rotate, or add the optional text sticker. All edits happen on-device. Tap *Save* to confirm.
|
||||
4. **Choose the album & tags.** Assign to the correct chapter (e.g., Ceremony) and optionally add mood tags. Albums are cached offline.
|
||||
5. **Review upload queue.** Pending items appear in the `Uploads` tab with a status pill: *Queued*, *Sending*, or *Needs attention*.
|
||||
6. **Let background sync finish.** Closing the app keeps uploads going for ~30 seconds (platform limit). Reopen later to resume automatically.
|
||||
7. **Fix failed uploads.** Tap the warning icon → *Retry now* or *Delete*. Common issues: airplane mode, revoked permissions, storage full.
|
||||
1. **Open the camera.** Tap the large camera button in the bottom nav, or start from a task.
|
||||
2. **Keep task/emotion (optional).** If you came from Tasks, the assignment stays attached.
|
||||
3. **Use camera tools.** Grid overlay, countdown timer, camera switch, and front-camera mirror are available.
|
||||
4. **Review the photo.** Retake if needed or continue with the current shot.
|
||||
5. **Upload.** Fotospiel auto-optimizes your image and shows progress.
|
||||
6. **After upload.** If the event allows instant approval, the photo shows up in the gallery right away. If moderation is enabled, it goes to “In review” first.
|
||||
7. **Fix errors.** You’ll get clear guidance (retry, check permissions, or try again later).
|
||||
|
||||
## Tips
|
||||
- Photos inherit the device timestamp; if clocks differ from event time, toggling “Use event time” adjusts metadata.
|
||||
- Batch-select up to 10 pending uploads to delete or retry at once.
|
||||
- Likes and comments sync separately and don’t block photo uploads.
|
||||
- **Import existing images:** Tap the gallery icon in camera view.
|
||||
- **Large files:** Auto-compression helps. Keep the app open while uploading.
|
||||
- **Review status:** The notification panel shows pending review counts.
|
||||
|
||||
### Need more help?
|
||||
Read `offline-sync` for long offline stretches or contact support from Settings → Help.
|
||||
See `upload-troubleshooting` for common issues or `notifications-and-push` for status updates.
|
||||
|
||||
Reference in New Issue
Block a user