fotospiel-app/docs/help/en/admin/live-ops-control.md

title, locale, slug, audience, summary, version_introduced, requires_app_version, status, translation_state, last_reviewed_at, owner, related

title	locale	slug	audience	summary	version_introduced	requires_app_version	status	translation_state	last_reviewed_at	owner	related
Live Ops Control	en	live-ops-control	admin	Monitor uploads, moderate content, and push announcements while the event is live.	2025.4	^3.2.0	draft	aligned	2025-02-22	ops@fotospiel.app	slug event-prep-checklist slug admin-issue-resolution

Dashboard widgets

• Upload throughput – photos/minute, highlighted when backlog >25.
• Device health – top devices experiencing errors (permission denied, storage full).
• Moderation queue – flagged photos awaiting approval; assign to moderators.
• Announcements – compose push/banner messages; supports locale-specific text.

Typical workflow

1. Pin the Live Ops page on a tablet. Set auto-refresh to 15 seconds.
2. Watch the throughput graph as doors open; expect spike to 40+/min right after ceremonies.
3. If backlog grows, broadcast a banner reminding guests to stay online or reduce burst uploads.
4. Moderate flagged items quickly; policies require action within 10 minutes.
5. Use the Achievement trigger widget to award badges manually if automation criteria fail.

Escalation matrix

Issue	First action	Escalate to
Upload queue stuck	Run health check → re-sync event	Reliability on-call
Offensive content	Hide photo → download evidence → notify organizer	Legal duty officer
Billing lock	Check Paddle dashboard → confirm payment status	Finance

Need more help?

Open admin-issue-resolution for detailed troubleshooting or ping #ops-help in Slack.